Cookie policy | Koalab

1. What are cookies?

Cookies are small text files that a website stores on your device when you visit it. They are used to remember your preferences, keep your session active and collect information about how you use the site.

In addition to cookies, we use similar technologies such as local storage (localStorage, sessionStorage) to maintain session state in the application. This policy also applies to these technologies.

2. Types of cookies we use

2.1 Strictly necessary cookies

These are essential for the Service to work. Without them you would not be able to log in or navigate the platform. They do not require your prior consent.

Session cookie (accessToken): JWT token stored in an httpOnly cookie to authenticate your requests.

2.2 Preference cookies

These remember settings to improve your experience, such as your selected language.

Language (NEXT_LOCALE): stores the selected interface language. Persists across sessions.

2.3 Analytics and performance cookies

We use analytics tools to understand how users interact with the Service. These cookies require your consent.

Google Analytics: records sessions, page views and browsing behavior in anonymized form. Sets _ga and _ga_XXXX cookies.
PostHog: product analytics platform that records events and interactions within the app. Uses ph_posthog key in localStorage.

2.4 Marketing and advertising cookies

We use tracking technologies to measure campaign performance. These cookies require your consent.

Meta Pixel (Facebook/Instagram): records conversion events to measure ad effectiveness and enable retargeting. Sets the _fbp cookie.
Google Tag Manager: manages and fires tracking tags on the site. Does not set its own tracking cookies but enables those of the scripts it manages.

3. Cookie table

Cookie / Key	Type	Duration	Purpose
`accessToken`	Necessary · Koalab	Session / JWT	User authentication (httpOnly, Secure)
`NEXT_LOCALE`	Preferences · Koalab	1 year	Preferred interface language
`cookie_consent`	Necessary · Koalab	1 year	Stores your cookie consent preferences
`sessionStorage: user`	Necessary · Koalab	Browser session	User profile cache in session memory
`_ga`	Analytics · Google	2 years	Unique user identifier for Google Analytics
`_ga_XXXX`	Analytics · Google	2 years	Google Analytics 4 session state
`ph_posthog` (localStorage)	Analytics · PostHog	1 year	Anonymous user ID and PostHog configuration
`_fbp`	Marketing · Meta	3 months	Browser identifier for Meta Pixel

4. Third-party cookies

Koalab uses the following third-party services that may set cookies on your device. All of them are optional and require your prior consent.

Provider	Purpose	Policy
Google LLC	Analytics (GA4) and tag management (GTM)	policies.google.com/privacy
Meta Platforms	Conversion measurement and retargeting	facebook.com/privacy/policy
PostHog Inc.	Product behavior analytics	posthog.com/privacy

5. How to manage cookies

You can control and delete cookies from your browser settings:

Note that if you disable necessary cookies, some parts of the Service (such as login) will stop working correctly.

6. Your consent

Strictly necessary cookies do not require your prior approval, as they are indispensable for the Service to function correctly.

Analytics (Google Analytics, PostHog) and marketing (Meta Pixel, GTM) cookies require your explicit prior consent before being activated. When you first visit koalab.tech, you can accept or reject these cookie categories via the consent panel.

You can change or withdraw your consent at any time by clicking "Manage cookies" in the footer.

7. Updates to this policy

We may update this Cookie policy when necessary. We will notify you of material changes via a notice on the platform or by email.

8. Contact

For any query about our cookie policy:

Email: privacidad@koalab.tech
Website: koalab.tech