37Koalab Sync
Tutorials
Every Koalab Sync feature, explained step by step
01First steps· 8
- Your first dayThe welcome screen: choose the currency, connect your first channel, bring in the catalog and add the next one.
- Connect WooCommerceFrom choosing how to connect to seeing the channel in the list.
- Connect Mercado LibreAuthorization with your seller account and choice of country.
- Connect TiendanubeAuthorization with your account, no keys or domain.
- Connect ShopifyInstalled from the Shopify app store, without copying keys.
- Bring in your catalog for the first timeHow the products you already have on your channel come into Koalab.
- Each channel's role: who leadsReceives from Koalab, This channel leads or Independent, and what each one means.
- The dashboard: reading the state at a glanceThe shortcuts, what's waiting for your review, the status figures and the channels table.
02Catalog· 7
- Products: search, edit and createThe catalog table, the full product page and creating products.
- ImagesEvery photo you store, where each one is used, how much space they take and how to free some.
- Product type and attributesWhat you sell, which fields it asks for, and how imported products get classified.
- Categories per channelThe table matching your categories against each channel's.
- Publishing a product on your channelsThe coverage matrix, the pre-flight validation and the per-channel statuses.
- Automatic sources (suppliers)Lists that read themselves, as often as you decide.
- Data quality: the catalog checkupWhat blocks publishing, what is missing and what differs across channels.
03Changes· 10
- Upload a price and stock listThe fast lane for updating prices and stock from a simple file.
- Bulk catalog update (Excel/CSV)Update the whole catalog and create new products from one file.
- Schedule an uploadLeave a list ready to run on its own at the moment you choose.
- Pending approval: held changesWhat came from a channel, or what didn't reach it, waiting for your decision.
- Unmatched: changes from your channels Koalab couldn't placeWhen a channel changes a product Koalab can't match to one in your catalog, the change waits for you here instead of getting lost.
- Movements: the history of everythingEvery price and stock change, with its before, its after and where it came from.
- The WooCommerce pluginOptional: your store's changes in seconds, with their cause.
- Reverting a batchUndo a batch or an action, going back to the previous values.
- Quick actionsBulk changes in one click: sale prices, stock, price from cost and retries.
- Emergency on a channel: pause and reactivateTake the stock or the sale prices off ONE channel in trouble, without touching the others.
04Channels & organization· 10
- Market and inventoryCurrency, time zone, taxes and how stock is split across channels.
- Price rules and exchange rateMarkup, rounding, price from cost and the dollar rate, manual or automatic.
- A channel's settingsIts alerts, its rules and its stock, and when it wins over the organization.
- Disconnect, reconnect and remove a channelWhat each exit keeps, what's lost and who can do it.
- Shipping and listing type on Mercado LibreTwo things Mercado Libre asks for that Koalab can't assume.
- Team and permissionsInvite people, give them the right role and choose which catalogs they work on.
- OrganizationsCreate one, switch the active one, rename or delete it, and what to do with a channel in another currency.
- Plans, trial and billingWhat each plan limits, how the free trial works, who pays, how to change plan and what happens if a charge fails or you cancel.
- Your accountSigning up, signing in with Google, verifying your email, your password, open sessions and email notices.
- SupportOpen a ticket, follow the answer in the same thread and what goes with your message.